Responsible to ensure effective and accurate processing/releasing all sales orders to enter timely in system and orders to meet delivery as per First Confirmation Date given by customers.
Perform order validations with high level of accuracy and consistent with the terms and conditions on customer’s purchase orders.
Act as an intermediary between customer and multiple departments including sales, procurement, planning, quality control, regulatory, production and warehouse/logistics department on handling complaints, customer master information record (CMIR), credit block issues, shipping discrepancies, reverse logistics/returns.
Prioritization and tracking of customer’s orders in system, review and escalation risk and opportunities to the supply planning team during the Monthly S&OP and ASF meetings
Ensure on-time delivery, customer complaint and high service level fulfilment

Requirements:

Interested candidates, please forward your resume to lifescience@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

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JOB SUMMARY

6mths to 1 year contract Customer Service Officer - Up to $4.8K #HKH

Singapore

11 days ago

Mid-level

Full-time