Reporting to the Head, Administration, the incumbent will play a pivotal role in providing comprehensive administrative and logistical support for the Communication and Events (C&E) team. The primary aim of the role will be to facilitate smooth operations, ensuring the seamless and timely execution of events and communication strategies to deliver exceptional experiences to stakeholders.

Responsibilities

Work with the C&E team on related matters but not limited to:

Communication and Events

• Provide fresh insights and ideas to enhance the strategic workforce planning for events
• Liaise with both internal and external stakeholders on communication and events related matters
• Provide logistical support during preparations for events
• Process student assistant claims and assist in procurement related matters, assist in budget projection and managing budget utilisation for C&E
• Manage event inventory - procurement and distribution of event gifts, corporate gifts
• Support the maintenance of WKWSCI social media platforms, working closely with C&E managers and colleagues.
• Work with Communication Manager to design and create content for digital platforms
• Maintain an editorial calendar for all digital platforms.
• Apply data analytical tools to track sentiment, media mentions.

Administrative support

• Provide administrative support to the C&E team managers on the full spectrum of tasks and functions related to the team
• Provide administrative support to Assistant Chair (Student Life & Alumni) on matters relating to students and alumni.
• Follow up with students/alumni queries on events or activities.

School Visits

• Take charge of the planning and execution of outreach and admissions related school visits
• Liaise with Office of Admissions for potential school visits from JCs, Polys or IB schools, and the school coordinators in charge of the visits
• Coordinate with Tech team to set up demos as part of the school tour
• Identify and engage suitable students or faculty for the visits

Student and Alumni Engagement

• Provide support in terms of vetting submitted proposals for all student-initiated and/or alumni events, event execution, procurement, handling post-event claims and expenses, and tracking event budgets.
• Maintain and monitor AC-Students and Alumni role-based email account
• Assist with communication materials to students and/or alumni
• Follow up closely with students and/or alumni queries on events and/or activities.
• Work in partnership with the C&E team on student-led activities

Requirements

• Recognized Bachelor's degree in any discipline. Higher learning institutional work experience will be advantageous.
• Strong administrative skills, particularly in planning and organising.
• Customer service oriented - possessing a positive attitude to approach each situation with a solution.
• Open minded team player who readily communicates and objectively keeps the team goals in view.
• Strong written and verbal communication skills to handle diverse levels of stakeholders.
• Ability to multi-task and adapt to changing priorities.
• Proficient in MS Office applications
• Experience in digital content production
• Proficiency in various social media tools and platforms, with some experience in supporting online marketing/community engagement campaigns.

Hiring Institution: NTU