Contract Customer Service Agent, Call Centre
EA License No.: 13C6342
51-100
Staffing and Recruitment
17 days ago
Posted date17 days ago
Entry / JuniorMinimum level
Entry / JuniorJobscope:
- Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
- Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
- Ensure effective and timely follow-up as promised to customers.
- Alert management of issues and concerns that require escalation for complete resolution.
- Prepare effectively and accurately requests including but not limited to policy summary,
premium paid, beneficiary information
Requirements:
- Preferably ’A’ Levels or Diploma holder with relevant working experience.
- Good interpersonal and communication skills.
- Proficient in written and conversational English.
- Possess a pleasant and cheerful disposition
Nikki Samantha Yeo Jean Yee | RecruitFirst
RecruitFirst Pte Ltd | 13C6342
JOB SUMMARY
Contract Customer Service Agent, Call Centre
Singapore
17 days ago
Entry / Junior
Full-time