We are looking for a friendly and proactive Customer Relations Executive to join our team. In this role, you will be the face of the company, responsible for providing an exceptional customer experience during showroom visits. You will play a key role in engaging with customers, showcasing products and services, and ensuring a memorable and enjoyable viewing experience.

Job Description:

• Customer Engagement: Greet customers warmly upon arrival and offer personalized assistance to cater to their specific needs and preferences.
• Showroom Presentation: Maintain the showroom in an organized and visually appealing manner, ensuring products are displayed effectively and in line with company standards.
• Product Demonstration: Provide in-depth knowledge of products and services, demonstrating their features and benefits to customers.
• Customer Guidance: Assist customers in selecting products that meet their needs and preferences, offering recommendations and answering any questions they may have.
• Sales Support: Facilitate the sales process by guiding customers through purchasing decisions and providing necessary product and pricing information.
• Appointment Scheduling: Schedule customer appointments for showroom visits, consultations, and product demonstrations as needed.

Job Requirements:

• Any education in business, marketing, or a related field is a plus.
• Proven experience in customer-facing roles, preferably in a showroom, retail, or sales environment.
• Knowledge in home renovation décor and materials will be an added advantage.
• Excellent interpersonal and communication skills, both verbal and written.
• Strong problem-solving and decision-making skills.
• Ability to work effectively both independently and as part of a team.
• Professional and polished demeanor.

Others

• Yearly uniform allowance
• Monthly grooming allowance
• 5.5 work days