The Undergraduate Programmes Office (UPO) at Nanyang Business School (NBS) is responsible for the wide spectrum of activities covering Academic Services, Admissions & Assessment, Student Care, Development & Outreach) for NBS undergraduates.

This role is required to serve the academic arm of the UPO in the critical function of curriculum planning and operations of various academic programmes to enable a meaningful and hassle-free student experience for all our undergraduates.

Responsibilities

• To lead the Curriculum Planning and Operations Team
• To plan the academic curriculum which includes course outline, catalogue and programme structure
• To liase with other departments to support students in the various programmes
• Administer exchange students' course application and course matching matters
• Provide academic advisory and support to students
• Handle inbound students' course requests, approvals and registration
• Maintain student records and pre-approved course lists
• Monitor and process change of Programme requests and credit transfers
• Evaluate students' requests and administer recommendations
• Manage student academic appeals, withdrawals and change of programmes/specialisations
• Prepare required monthly or adhoc reports
• Plan briefings and meetup sessions with students; and coordinate engagements with students

Requirements

• A Bachelor's degree with at least 3 years of working experience, preferably in the education sector
• Proficient in MS Office, knowledge of Advanced MS Excel will be advantageous
• Knowledge in student information/database management systems will be advantageous
• Excellent inter-personal and communication (written and verbal) skills
• Strong problem-solving, critical thinking and analytical skills
• Ability to work independently or in a team to meet tight deadlines
• Organised and meticulous with attention to details
• Good time management with ability to multi-task

Hiring Institution: NTU