Customer Service Officer (Bungalow)

National Service Resort & Country Club (NSRCC)| Date Posted: 10-Apr-2021
Save Job
Job Nature:
Position Level:
Entry Level, Experienced
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels

Job Description


The Job:

  • Handle telephone/walk-in enquiries regarding bungalow bookings and reservations
  • Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay
  • Ensure seamless and smooth check in/out of guests/members
  • Collect payment for bungalow rentals and facilities usage
  • Compile and tally cash collected against revenue collection report at the end of the day
  • Raise billing requests as and when required
  • Record, compile and follow-up on lost and found item
  • Generate daily check-in lists for security & housekeeping info
  • Ensure adequate supply of stationeries for smooth daily operations
  • Submit monthly photocopier meter record



  • Minimum GCE ‘N’ level with one year experience in similar field
  • Possess good interpersonal and communication skills and a cheerful personality
  • Customer service oriented, team player and a high sense of integrity
  • Must be able to perform shift duties and work on weekends and public holidays


Additional Information:

  • 5-day work week
  • Rotating shifts: 8:30 am to 5:45 pm / 8:30 am to 6:00 pm / 10:45 am to 8:00 pm
  • Monthly laundry allowance provided
  • Overtime pay provided where applicable
  • Staff transport provided at Tanah Merah MRT station


Attractive Employee Benefits*

  • Annual and medical leave
  • Annual Wage Supplement (13th month bonus)
  • Variable bonus
  • Subsidies for medical, dental & holiday
  • Medical and group insurance coverage
  • Perfect Medical / Long Service Award
  • Birthday gift
  • Corporate rate for selected tourist attraction
  • Privileged rates for usage of Club facilities

*Terms & conditions apply.


We regret that only shortlisted candidates will be notified.

Company Overview
National Service Resort & Country Club (NSRCC)